Last updated: 13th December 2025
Welcome to the Charlotte’s Rooms website. By using our website, you agree to the following terms and conditions, which set out the rules for using our site and engaging with our content and services.
If you do not agree to these terms, please do not use our site.
This website is operated by Charlotte’s Rooms, in aid of Leeds Hospitals Charity (registered charity 1170369) committed to creating comforting hospital spaces for families.
If you have any questions, please contact us at:
Email: hello@charlottesrooms.org
You agree to use this site for lawful purposes only and in a way that does not infringe the rights of, or restrict or inhibit the use of the site by, anyone else.
You may not use the site to post, upload or transmit any material that is:
We may suspend or block access to the site if these terms are violated.
All content on this website — including text, images, videos, graphics and branding — is the property of Charlotte’s Rooms or used with permission, unless otherwise stated.
You may:
View, download, and print pages for your personal use
Not copy, reproduce or distribute any content for commercial purposes without prior written consent
We accept donations through trusted third-party platforms such as JustGiving. These platforms have their own terms of service and privacy policies, which we recommend you read before donating.
All donations are non-refundable unless made in error. Please contact us if you believe there has been a problem with a donation.
If you choose to fundraise for us, you are responsible for complying with any legal or safety requirements related to your event.
If you submit a story, photo or memory (e.g. for our Memory Room), you grant Charlotte’s Rooms permission to use this content on our website, social media channels, or printed materials.
We will never publish personal details such as names or locations unless you’ve given us explicit permission.
You can request your submission be removed at any time by contacting us.
Our site may contain links to third-party websites, including donation or fundraising platforms. These sites are not under our control and we are not responsible for their content or privacy practices.
Linking to these sites does not imply endorsement.
We do our best to ensure the information on this site is accurate and up to date, but we cannot guarantee this at all times.
We are not liable for any loss or damage arising from your use of this site, including but not limited to technical errors, reliance on content, or the availability of third-party services.
Our use of your personal data is explained in our Privacy Policy.
By using this website, you agree to our use of cookies as described in our Cookie Policy.
We may update these terms from time to time. Any changes will be posted on this page, and your continued use of the site will be deemed acceptance of the updated terms.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
In aid of
Leeds Hospitals Charity is a registered charity in England and Wales (1170369)