About Us

At Charlotte’s Rooms, we are dedicated to creating calm, supportive spaces within hospitals where families can find comfort during challenging moments.

We provide compassionate, practical support to families when they need it most, while also supporting hospital staff in the vital work they do.

In addition, we collaborate with hospitals to enhance and improve their environments as well as collaborating on different projects.
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"Thank you ever so much for the incredibly thoughtful donations you kindly brought in for both patients and staff yesterday. We honestly can't thank you enough for your generosity."

—Matron Neuro Critical Unit
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"Your contribution has made a real and lasting impact, and we are truly grateful."

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"We are in your room now and so immensely grateful. Everything is so lovely and clean here. Thank you for thinking of other families in the middle of your own heartbroken."

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"The families have particularly noted the thoughtful little touches you so kindly provided - such as tea, coffee, and blankets.These small gestures have helped create a welcoming and supportive environment that they found invaluable during times of distress."

Inspired by Charlotte

Charlotte’s Rooms was created in loving memory of Charlotte, who spent time in intensive care after an unexpected health event.

The experience showed us just how important it is for families to have a place to breathe, gather their thoughts, and stay close to the person they love.

Charlotte’s kindness, strength and sense of calm inspire everything we do. Through this work, her warmth continues to reach others when they need it most.

What We Do

We work with hospitals and clinical teams to improve or completely redesign their family rooms — transforming them from sparse, clinical spaces into warm, welcoming environments.

Our rooms are designed to offer:

● Comfort: Soft furnishings, gentle lighting and seating that gives families room to rest.
● Privacy: A space to process emotions, have conversations, or simply be together.
● Dignity: A more human environment at a time when vulnerability is at its highest.
●Support: A reminder that families matter too during critical illness.

Every room is created with thoughtful design, practical touches and insight from hospital teams who understand what families truly need.

Our values

Compassion

Families are at the heart of everything we do.

Warmth

We bring softness, humanity and comfort into clinical environments.

Dignity

Every person deserves to feel respected and cared for, especially in their hardest moments.

Why This Matters

When a loved one is in intensive care, families often spend long days and nights waiting — feeling exhausted, overwhelmed and frightened.

A well-designed family room doesn’t fix the situation, but it does make a meaningful difference.

● A calm, comfortable space helps families:
● Stay close to their loved one
● Rest between updates
● Support one another
● Feel cared for, not forgotten
● Navigate incredibly difficult moments with a little more strength

These rooms become small sanctuaries in a clinical environment — something every family deserves.
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How You Can Help

Whether you donate, fundraise, partner with us or simply share our mission, your support helps us create more rooms for families who need them. Together, we can turn hospital spaces into places of comfort, care and hope.

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In aid of

Leeds Hospitals Charity is a registered charity in England and Wales (1170369)

© 2025 by Charlotte’s Rooms. All rights reserved. In aid of Leeds Hospitals Charity.